MenNation Privacy Policy: Protecting Your Personal Information
Last Updated: January 1, 2025
This Privacy Policy describes how mennation ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, mobile application, and services (collectively, the "Platform").
1. Introduction and General Provisions
At mennation, we are committed to protecting your privacy and personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information that applies to our Platform, as well as your choices about the collection and use of your information. By accessing or using the Platform, you agree to this Privacy Policy.
This Platform is intended for adults (individuals aged 18 years or older). We do not knowingly collect personal information from individuals under 18. If you are under 18, please do not use the Platform or provide any information to us.
2. What Data We Collect
We collect information you provide directly to us, information collected automatically, and information from third-party sources.
- Account Information: When you create an account, we collect your email address, username, password, date of birth, gender identity, and sexual orientation.
- Profile Information: Information you add to your profile, such as photos, bio, interests, location (city/region), relationship status, and what you're looking for on the Platform.
- Communication Data: Messages you send and receive through the Platform (subject to our monitoring for safety as described in our Terms).
- Usage and Device Data: We automatically collect information about your interaction with the Platform, including IP address, device type, operating system, browser type, pages visited, time spent, and clickstream data.
- Location Data: With your permission, we may collect precise or approximate location data from your device to show you potential matches nearby.
- Payment Information: If you purchase a premium subscription, our payment processors collect your payment card details. We do not store full card numbers on our servers.
3. How We Use Your Data
We use the information we collect for the following purposes:
- To create, maintain, and secure your account.
- To provide, personalize, and improve the Platform, including suggesting potential matches and showing relevant content.
- To facilitate communication between users.
- To process transactions and send you related information.
- To send you administrative messages, updates, security alerts, and support communications.
- To monitor and analyze trends, usage, and activities in connection with our Platform.
- To detect, investigate, and prevent fraudulent transactions, abuse, security incidents, and other harmful activity.
- To comply with legal obligations and enforce our Terms of Service.
Legal Basis for Processing (EEA/UK Users): Our legal basis for collecting and using your information will depend on the specific context. Typically, we rely on your consent, the necessity to perform a contract with you, or our legitimate interests which are not overridden by your data protection rights.
4. Sharing Data with Third Parties
We do not sell your personal data. We may share your information in the following limited circumstances:
- With Other Users: Your public profile information (username, photos, bio, etc.) is visible to other users of the Platform as intended by the service.
- Service Providers: We share data with trusted vendors who perform services on our behalf (e.g., hosting, analytics, customer support, payment processing, email delivery). These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or if we believe it is necessary to protect the rights, property, or safety of mennation, our users, or the public.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition, user information may be transferred as a business asset.
- With Your Consent: We may share information for any other purposes disclosed to you at the time of collection with your consent.
5. Data Protection
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption (in transit and at rest), access controls, secure software development practices, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account password.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to correct inaccurate or incomplete personal data. You can update much of your information directly in your account settings.
- Deletion: The right to request deletion of your personal data, subject to certain exceptions. You can also delete your account via the settings page.
- Restriction/Objection: The right to restrict or object to our processing of your personal data in certain circumstances.
- Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us using the details in the "Contact Information" section. We may need to verify your identity before processing your request. You also have the right to lodge a complaint with your local data protection authority.
7. Cookies and Similar Technologies
We use cookies, pixel tags, and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a good experience and allows us to improve the Platform.
Types of cookies we use:
- Essential: Necessary for the Platform to function (e.g., authentication, security).
- Performance/Analytics: Help us understand how visitors interact with the Platform (e.g., Google Analytics).
- Functionality: Allow the Platform to remember choices you make (e.g., language preferences).
- Advertising: Used to deliver relevant ads to you on and off our Platform and measure the effectiveness of campaigns.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and, where required by law, seeking your consent. We encourage you to review this Privacy Policy periodically.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:
mennation Privacy Team
Email: [email protected]
Postal Mail: Data Protection Inquiry, mennation, 123 Privacy Lane, Suite 100, San Francisco, CA 94107, USA
We aim to respond to all legitimate inquiries within 30 days.
mennation